FAQS

FAQS LASER HAIR REMOVAL

  • Session wait periods are typically 4-6 weeks apart, but depending on the body part it can sometimes be spaced 6-8 weeks for best results!

  • Unfortunately if you are an individual with blonde, grey, white and sometimes red hair the laser wont be able to target it!

  • For additional comfort following your treatment, you may use a cool compress. Any redness, swelling, or follicle irritation should typically subside within a few hours post-treatment.

  • On average at the end of your treatments you will see a dramatic reduction in hair this can range from %75-95 loss. After you have completed your sessions and are satisfied with the results we recommend coming back for touch up treatments when needed.

  • Yes! as a matter of fact no matter what skin type you are you can receive treatment, all it depends on is the colour of your hair!

    But...skin types 3-6 may not receive hyperpigmentation treatments due to causes of injuries.

  • The degree of pain experienced varies among individuals due to differences in their pain tolerance. The GentleMax Pro® incorporates the Dynamic Cooling DeviceTM, utilizing cooling bursts of liquid cryogen to mitigate any discomfort during the procedure. This show not be a painful experience but their maybe times where its uncomfortable.

  • We recommend approximately 8-12 sessions *this may vary per individual*

  • Laser hair removal targets the pigment in your hair follicle to reduce hair growth. For those with PCOS-related hormonal hair growth, it can significantly reduce coarse, dark hair that grows.

    As this is Hormonal, It will help with facial hair, just consider that your face hair is hormonal caused, so it will help reduce but not remove.

    Consistency is key
    PCOS may require more sessions (10–12+), and occasional maintenance — but clients see amazing long-term results with regular treatments every 4–6 weeks.

    As a person with PCOS you will get a result, your touchups and maintenance will just be more frequent.

  • Laser Hair Removal Policy for Minors

    At our clinic, we do not treat clients under the age of 14 for laser hair removal. This policy is in place because hormonal changes during adolescence can significantly affect hair growth patterns, potentially leading to new or increased hair growth even after treatment.

    For clients aged 14 to 17, we require:
    - Parental or guardian consent
    - A clear understanding that results may be temporary and more sessions may be needed as the body continues to develop
    - Realistic expectations that full or long-term results are not typically achieved until hormones stabilize in adulthood

    While treatment can reduce hair growth temporarily, multiple future sessions will likely be necessary to maintain results.

    We always prioritize client safety and informed care. If you have questions about whether laser hair removal is right for your teen, we recommend a consultation with one of our trained professionals.

HOW LASER WORKS

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FAQS FACIALS

  • A facial is a professional skincare treatment designed to deeply cleanse, exfoliate, and nourish the skin. It can improve skin texture, target concerns like acne or aging, and leave your skin feeling refreshed and glowing.

  • Generally, every 4–6 weeks is ideal, as that’s the natural skin cell turnover cycle. However, your esthetician may recommend more or less frequently based on your skin goals and condition.

  • Not usually—but if your pores are congested, breakouts can sometimes surface temporarily after extractions or deep cleansing. This is often called “purging” and is usually short-term. Always let your esthetician know if you have breakout-prone skin so they can adjust the treatment.

  • Facials can help with:

    • Acne and congestion

    • Dull or uneven skin tone

    • Dry or dehydrated skin

    • Oily or combination skin

    • Fine lines and wrinkles

    • Sensitive or reactive skin

    • Hyperpigmentation or dark spots

  • It’s best to avoid makeup for at least 6–12 hours after a facial to let your skin breathe and absorb all the active ingredients used. Your skin will be glowing on its own!

  • For the next 24–48 hours, avoid:

    • Heavy makeup

    • Intense workouts/sweating

    • Saunas or steam rooms

    • Exfoliating or active skincare (like retinol, AHAs/BHAs)

    • Sun exposure (always wear SPF!)

  • Yes! We have facials specifically designed for sensitive or reactive skin. Always let us know about any skin conditions, allergies, or concerns so we can customize your treatment.

  • We offer a variety of facials tailored to different skin types and concerns. During your appointment, your Aesthetician will assess your skin and help you choose the right treatment. You can also contact us ahead of time for a consultation.

  • Yes, but with some modifications. We offer pregnancy-safe facials using gentle products free from harsh chemicals or contraindicated ingredients. Always inform your Aesthetician if you are pregnant or breastfeeding.

  • You may notice an instant glow, smoother texture, and more hydration right away. However, long-term concerns (like acne or pigmentation) often require a series of treatments and consistent home care for best results.

FAQS CHEMICAL PEELS

  • A chemical peel is a skin-resurfacing treatment that uses a safe acid solution to exfoliate the top layers of the skin. It helps remove dead skin cells, smooth texture, improve tone, and target concerns like acne, pigmentation, and fine lines.

    • Avoid retinols, exfoliants, acids (AHAs/BHAs), or active skincare for 3–5 days before your treatment

    • Avoid sun exposure or tanning

    • Let your esthetician know about any recent skin treatments, medications, or skin sensitivities

  • You may feel a mild tingling, stinging, or warming sensation during the peel — but it’s generally very tolerable. Stronger peels may cause more intense sensations. Your esthetician will ensure your comfort throughout the process.

  • Chemical peels can address:

    • Acne and acne scars

    • Uneven skin tone / hyperpigmentation

    • Sun damage and age spots

    • Fine lines and wrinkles

    • Dull or rough texture

    • Enlarged pores

    • Sensitive or reactive skin

    • Hyperpigmentation or dark spots

  • Not always. Peeling depends on the strength of the peel and your skin type. Some clients experience visible peeling or flaking, while others may not peel at all — and still get great results. “No peeling” doesn’t mean it didn’t work!

  • It does vary per peel - Your aesthetician will let you know what you need to do after for that specific peel but generally for 3–7 days after your peel, avoid:

    • Direct sun exposure

    • Harsh skincare (retinol, acids, scrubs, etc.)

    • Heavy makeup (at least 24 hours)

    • Saunas, hot tubs, or intense sweating

    • Picking or peeling flaking skin

  • Downtime depends on the type of peel. Light peels may have little to no downtime, while medium/deeper peels can involve 2–7 days of flaking, dryness, or redness.

  • Most clients benefit from a series of 3–6 peels, spaced 2–4 weeks apart. Your Aesthetician will recommend a schedule based on your goals and skin type.

  • Most chemical peels are not recommended during pregnancy. However, we offer safe alternative treatments — just let us know if you're pregnant or nursing

  • Many people see a brighter, smoother complexion within a few days. Deeper concerns like acne, melasma, or texture issues may require a series of treatments for best results

  • Yes, but it depends on the type of peel and your skin tone. We offer a range of medical-grade and gentle peels suitable for sensitive, acne-prone, and deeper skin tones. A consultation will help determine the safest option for you

  • Microneedling (also known as collagen induction therapy) is a skin rejuvenation treatment that uses tiny, sterile needles to create controlled micro-injuries in the skin. This triggers your body’s natural healing response, boosting collagen and elastin production.

  • Microneedling can help improve:

    • Acne scars

    • Fine lines and wrinkles

    • Enlarged pores

    • Uneven texture and tone

    • Stretch marks

    • Mild sagging skin

    • Hyperpigmentation / melasma

  • Most clients find it very tolerable, especially with topical numbing cream applied beforehand. You may feel a slight prickling or scratching sensation during treatment.

  • Downtime is usually 1–3 days.
    Expect redness (like a mild sunburn), possible swelling, and light flaking. Most people resume normal activities within 24–48 hours. Makeup should be avoided for at least 24 hours post-treatment.

  • A series of 3–6 sessions spaced 4–6 weeks apart is typically recommended for best results, depending on your skin concerns. Deeper scarring or pigmentation may require more sessions.

  • Some clients notice a healthy glow within a few days, but more significant changes (like improved texture or scarring) appear gradually over the course of several weeks to months as collagen builds.

  • Yes! Micro-needling can be enhanced by:

    • Serums (like hyaluronic acid, growth factors, or vitamin C)

    • PRP (platelet-rich plasma) for advanced rejuvenation

    • It can also complement treatments like chemical peels or laser therapy (done separately)

  • A series of 3–6 sessions spaced 4–6 weeks apart is typically recommended for best results, depending on your skin concerns. ❓ Who is microneedling best for?

    It’s great for all skin types and tones — especially those with:

    • Early signs of aging

    • Acne scarring

    • Textural concerns

    • Pigmentation issues
      It’s not recommended if you’re pregnant, have active acne, or certain skin conditions (e.g., eczema, rosacea flare-ups).

  • For 48–72 hours post-treatment, avoid:

    • Makeup

    • Sweating/exercise

    • Sun exposure

    • Harsh skincare (retinol, AHAs/BHAs, vitamin C)

    • Picking or touching the treated area

    Always wear SPF post-treatment to protect your skin.

  • Yes, when performed by a trained professional using sterile equipment. It’s a minimally invasive procedure with very few risks when post-care is followed properly.

 FAQS MICRO-NEEDLING

GENERAL FAQS

  • For clients who are pregnant, we generally do not recommend receiving any services during this time. Hormonal changes throughout pregnancy can lead to side effects such as increased hair growth, hormonal acne, and skin sensitivity, which may impact the effectiveness or results of treatments.

    Additionally, as a precaution, we want to avoid any potential risk to you or your baby. For these reasons, we advise postponing treatments until after pregnancy to ensure your safety and achieve the best possible results.

  • We do not provide services to anyone under the age of 13. For clients under 18, parental or guardian consent is required for all treatments.

    Due to ongoing hormonal changes during adolescence, results may vary and concerns like acne or hair growth can continue to fluctuate.

    Please note:
    We do not offer chemical peels or microneedling to underage clients, regardless of parental consent, as these treatments are not suitable for developing skin.

    Thank you for your understanding and cooperation.